We are a famous Industrial Valve supplier who not only provides a wide range of valve products but also excellent valve solutions.
First, the pre-sale service: To achieve the top technology and sales services, allowing users to purchase each have a service experience.
① Before the procurement of product technology communication and exchange, take the initiative to give advice.
② in the choice of product model to consider whether the lowest cost of maximizing industrial and mining efficiency.
③ can not meet the requirements of industrial and mining, according to the special requirements of customers, designers reasonable arrangements to improve.
Second, the sale of services: Respect each user; Give users a relaxed, rest assured the overall value of services.
① cost-effective: than the price, quality, service, reflect whether there is no place.
② strictly in accordance with the relevant standards and technical requirements for valve testing and testing.
③ in the process of cooperation, in accordance with the contract, quality and quantity on-time delivery, at any time to maintain contact with the user.
④ During the production period, relevant technicians may come to our company for product supervision and inspection. At the same time, our company will provide the structural drawings and detailed documentation of the products to make supervision documents.
⑤ on special industrial and mining or custom-made products, professional and technical personnel can consult the site guidance.
⑥ my company in the phone before the product model, caliber, number, number of confirmed.
Third, after-sales service: First-class service to create the first-class enterprise so that customers worry-free.
① According to the contract to provide product certification, production license, inspection reports, installation instructions.
② Customers in the process of acceptance of the product, if there is inconsistency with the contract requirements, I received the Division within two hours after the notice given to customers.
③ Division I provide 12 months of the product warranty period, time from the acceptance date of calculation.
④ In the correct installation and use of the product quality problems, the company will be responsible for in the end.
Warranty replacement promise:
① In the normal storage, installation, maintenance, use conditions, due to product quality problems can not be used normally, to provide three guarantees four packages: quality, quantity, timely protection, repair, replacement, return, package loss.
② When receiving the feedback of quality information, it will put forward the handling suggestion within 24 hours and reach the site within 100 hours for handling.
③ According to the user needs to provide spare parts, spare parts and installation, commissioning and maintenance services.